It Was the Best of Times; It Was the Worst of Times: The Expiration of Work–Life Balance

John P. Ross, Melissa L. Intindola, David M. Boje

Research output: Research - peer-reviewArticle

Abstract

The importance of work–life balance has increased dramatically in recent years. Hyperconnected employees are struggling to balance the “spillover” between internal work and external life demands. We questioned whether there was a difference in organizationally supported work–life balance at Fortune Magazine’s “Best Places to Work For” versus Wall St. 24/7’s “Worst Places to Work.” We analyzed 1,100 unsolicited, open-ended employee reviews from a major career web site and conducted a contextual analysis of the differences between the “best” and “worst” places to work. Our findings show clear differences in the time benefits offered and governance structures used to support these benefits. Our findings also reveal that employees today are not seeking “balance.” Instead, they are seeking “work–life flexibility,” a new, complex way of looking at the employee today. Findings are discussed and implications for work–life flexibility are provided.

LanguageEnglish (US)
Pages202-215
Number of pages14
JournalJournal of Management Inquiry
Volume26
Issue number2
DOIs
StatePublished - Apr 1 2017

Fingerprint

Work-life balance
Employees
Personnel
Spillover
Web sites
Governance structure
Contextual analysis
Websites

Keywords

  • content analysis
  • qualitative research
  • work–family conflict/management
  • work–life conflict/management

ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Strategy and Management
  • Management of Technology and Innovation

Cite this

It Was the Best of Times; It Was the Worst of Times : The Expiration of Work–Life Balance. / Ross, John P.; Intindola, Melissa L.; Boje, David M.

In: Journal of Management Inquiry, Vol. 26, No. 2, 01.04.2017, p. 202-215.

Research output: Research - peer-reviewArticle

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